Sumikawa Vision Beyond Boundaries

About us


INTRODUCTION


Sumikawa Sdn Bhd is established with the vision of providing innovative and total security management solutions based on versatility, reliability and cost effectiveness that fully satisfied our clients' needs and maximizing their investment. we recognized the equal importance of the human factor and services that goes along with any systems/solutions. Hence, Sumikawa Sdn Bhd aims to be a preferred security management solutions company by providing our clients with a full range of quality professional services in terms of presales, project management and maintenance.
    Today, the company covers the entire process from conception, development, distribution and installation of a wide range of automation, security and access control systems for home, commercial and industrial sectors.


MISSION STATEMENT


Sumikawa Sdn Bhd is dedicated to provide one-stop inovative and total solutions by maximizing the effective use of versatile, reliable, and cost effective technologies for our clients that fully satisfied our clients's needs and maximizing their investment.


Our objectives include the following:


  • to be the market leader by staying ahead with inovative products
  • to produce innovative and quality products that are affordable and reliable
  • to ensure maximum customer satisfaction and confidence
  • to provide best value solutions for our customers
  • to produce innovative and quality products that are affordable and reliable
  • to produce innovative and quality products that are affordable and reliable

  • CORPORATE POLICY


    Policy


    Sumikawa Sdn Bhd sell a range of professional CCTV and security products and we operate a strict policy that is designed to support trade and distribution customers.


    Pricing Policy


    We have a structured pricing policy with recognized sole distributors and distributors able to take advantage of discounted pricing.


    Product Warranty


    The warranty offered on all Sumikawa Sdn Bhd products is one year from the date of purchase (some exceptions apply). We operate a policy of replacing any product returned under warranty with a new product providing the product has not been misused or deliberately damaged, products returned out of warranty time will charge for repair.



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